Recently I heard a presentation by Robin DiAngelo on White
Fragility: Building White Racial Stamina. A thought-provoking analogy she used in
speaking about systemic racism in America concerned the passage of the right
for women to vote in 1920 (the 19th Amendment to the U.S. Constitution).
Robin asked the question, “Who gave women the right to vote?” The answer was
that men did. Women had no standing to change this, beyond agitation and
informal pressure on their husbands. They were locked out of the system
perpetuating this inequality.
This power imbalance is an existing reality in our system of
racism in the U.S. Like the fish, we have been swimming in our own culture our
whole lives, and don’t even realize we are in it. I’m not speaking here about acts of racism but rather of a system
created for white Americans for white Americans. A tweak here or there will not
create a more perfect union.
But there is also a similar imbalance we have today between healthcare
professionals and patients/families. The system truly is stacked against the
patient/family in terms of the distribution of power. Unless healthcare
professionals invite patients/families not just “to the table” but into the
power dynamic, there can be no balance possible. For even with such an
invitation to sit at the table, it matters whether there is also a sharing of
power. Patient Advisory Committees, by their usual description, can only
advise. Who ultimately makes the system decisions? How many stories do we need
to hear from healthcare professionals who, suddenly finding themselves as
patients in their own system of care, realize how imbalanced the power is even
for them as patients?
This is extremely important because healthcare professionals
are going to hear some things from patients/families that they might not like
hearing. Whether it is in tone or in the critique of procedures and policies by
patients/families, it is incumbent on healthcare professionals to listen humbly
and not take the very first opportunity to “explain” why this procedure or that
policy is really the best approach.
Healthcare professionals must be willing to enter into this
relationship with a commitment to receive, reflect, and seek to change.
Patients/families must share in the power in the healthcare system or they may likely find themselves dismissed the first time they speak an unpleasant truth.
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